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Workplace Document: Context

Read the text and answer the questions. There is more than one answer for question two.
1. Where has this extract most probably been taken from?
a company report on the success of a new system
a letter to a business client
the minutes of a sales managers’ meeting
an advertisement for software to organize appointments
2. Which words best describe this text?
Facts
Formal
Positive
Casual
Projection
Record
Negative
Feelings
3. What does the graph show?
what is expected to happen in the future
how something has changed over time
company profits over the first half of 2006
the numbers of sales staff at the company over a six month period


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Results clearly show that the introduction of the new schedule management software, configured to suit the individual needs of each sales agent, has led to an increase in performance. The new system makes it easier to schedule and reschedule meetings, and create and modify automatic reminders of important dates. Linking task management and the appointment diary with a tracking database for stock and inventory has led to higher output figures and higher recorded levels of client satisfaction.

 

Exercise: /3